Privacy Policy for Grainlight Co. LLC

**Effective Date:** May 29, 2026

Grainlight Co. LLC ("Grainlight," "we," "our," or "us") values customer privacy and strives to collect as little information as necessary to operate our business.

This Privacy Policy describes how Grainlight Co. LLC handles information when you visit our website, contact us, or place an order.

## 1. Our Privacy Philosophy

Grainlight Co. LLC is a small business focused on photography, handcrafted goods, and related products.

We do not sell customer information, rent customer information, or participate in data brokerage activities.

We collect only the information necessary to communicate with customers, fulfill orders, provide support, and operate our business.

## 2. Information You Voluntarily Provide

We may receive information that you voluntarily provide when:

* Placing an order
* Contacting us by email or website form
* Requesting customer support
* Submitting a custom project or quote request

This information may include:

* Name
* Email address
* Shipping address
* Order details
* Information you choose to provide in communications

## 3. How We Use Information

Information provided to Grainlight Co. LLC may be used to:

* Process and fulfill orders
* Respond to customer inquiries
* Provide customer support
* Communicate regarding purchases or services
* Maintain required business records
* Prevent fraud or abuse

We do not use customer information for advertising resale, data brokerage, or unrelated marketing activities.

## 4. Website Platform Services

The Grainlight website is hosted through Squarespace.

Website hosting, infrastructure, security services, cookies, analytics, and related platform functions may be provided by Squarespace and its service providers.

For information regarding how Squarespace processes visitor information, please refer to Squarespace's Privacy Policy.

## 5. Payment Processing

Payments are processed by authorized third-party payment providers.

Grainlight Co. LLC does not store complete payment card information on its own systems.

## 6. Information Sharing

We do not sell, rent, or trade customer information.

Information may be shared only when reasonably necessary to:

* Process payments
* Fulfill shipments
* Provide requested services
* Comply with legal obligations
* Protect the security of our business, customers, or website

## 7. Data Retention

Business records, order information, and customer communications may be retained for accounting, tax, legal, operational, or customer service purposes.

Information is retained only as long as reasonably necessary for those purposes.

## 8. Geographic Availability

Grainlight Co. LLC primarily serves customers located within the United States.

Product availability, shipping options, and services may be limited or unavailable in certain countries or jurisdictions.

We reserve the right to decline transactions that cannot be reasonably fulfilled or supported.

## 9. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

## 10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in business operations, website functionality, or legal requirements.

The effective date at the top of this page will indicate the most recent revision.

## 11. Contact Information

For privacy-related questions, please contact:

**Grainlight Co. LLC**

Email: support@grainlightco.com